You asked. We've answered...

Our T&C's are changing!

Thank you so much for your continuous support of JHROP.

We are happy to announce that from February 1st 2023- our commission, and how it works, will be changing. Introducing a much simpler Commission Structure, where you can now receive up to 72% on an item's sold price!

The new Commission Structure marks the end of the previous structure that was put in place since we started in 2018.

What will change?

A simpler commission!
You can now receive up to 72% on an item's sold price! We only charge a commission after an item sells.
The higher price sold, the lower our commission!

HK$480 minimum fee
There will be a minimum charge of HK$480 for every item sold.
Why?
This covers expenses in preparing an item for sale- including authentication & cataloging, styling & photography, product listing & marketing, market price analysis, warehousing & storage, selling fees & insurance, logistics & international courier.
In the past 2 years, we have seen rising fees on 3rd-party marketplace fees, inflation on basic resources and shipping services. This minimum fee help facilitate the day to day running of our service.

Careful curation of products
Our new Consignment Structure encourages sellers to consign rare and high priced designer items with us for the most preferable rate. With a wide audience reach being on multiple marketplaces and our quality product presentations, we have an upper-hand at selling items at a premium compared to other consignment services.
As the resale landscape is constantly evolving and growing, our minimum fee will filter poor-condition, mid to low tier brands and basic style items that have a resale value less than HK$480.

Any unsold items will be returned/donated, free of charge!
Any item unsold after 545 days will be returned to you, free of all charges! Alternatively, you can opt to have the items donated to our partnered charity - Redress.
Why?
If an item remains unsold across our multi-platform marketplaces after 545 days across our integrated channels, it is likely that the item does not have current market demand. Having it listed online for any longer is unlikely to help the item sell.

Better rate than Auction Houses
With our new Commission Table, we offer a more favorable rate than auction houses if you consign your handbags with us.

New Commission Structure

Item Selling Price (HKD)  You receive! JHROP commission
HK $100,001 > 72% 28%
HK $60,001 - 100,000 68% 32%
HK $30,001 - 60,000 65% 35%
HK $10,001 - 30,000 63% 37%
HK $5,001 - 10,000 60% 40%
HK $3,001 - 5,000 55% 45%
HK $1,501 - 3,000 50% 50%
HK $801 - 1,500 40% 60%
HK $561 - HK $800 *
HK $480
< HK $560 HK $80 **
* For every item sold between HK$561-HK$800, a flat rate of HK$480 will be charged. Therefore your payout commission will be less than 40%.
** For every item sold for less than HK$560, you will be paid a flat rate of HK$80 per item. Our commission rate will range from HK$0-480.

Any items that we feel have a resale value less than HK$100; mid to low tier brand; in unsellable condition, we will notify seller to ask if you'd wish to have the item returned or donated.

Keeping more items in circulation

We would like to take on more items. In 2023 Q2, we will be launching our Instagram store with the primary focus on targetting a younger local audience. Our Instagram page will feature daily drops for lower priced items. Items that we have no confidence in selling will still be donated straight to our partnered charity Redress. We have introduced

When will fees be changed?

Items sold after February 1st 2023 will follow the new commission structure.

As our statements are always sent 2 months, below is a timeline of when the new commission structure will be implemented.

Statement sent on Jan 1st 2023 - Consignment payout from October 1-31 2022 (Old commission structure)

Statement sent on Feb 1st 2023 - Consignment payout from November 1-30 2022 (Old commission structure)

Statement sent on Mar 1st 2023 - Consignment payout from Dec 1-31 2022 (Old commission structure)

Statement sent on Apr 1st 2023 - Consignment payout from Jan 1-31 2023 (Old commission structure)

Statement sent on May 1st 2023 - Consignment payout from Feb 1-31 2023 (New commission structure!)

How have we grown?

Multi-channel presence

We have grown from being a singular online store specialized in selling Japanese goods to a 6000+ second hand recommerce store with integration to 5 of world's largest resale marketplaces.

Award Winning Store

We are ranked the '#1 Top Seller in Hong Kong' on Vestiaire Collective, 'Top Dealer' on 1stDibs, 'Top Rated Seller' on eBay US and eBay Australia, 'Grailed Endorsed' on Grailed. These recognition builds trust within communities and strengthens product algorithm.

Curated Designer selections

Unlike other consignment stores, we have a buying team that sources worldwide and add popular items to our inventory, attracting more regular shoppers. Keeping our selections consistently strong for our returning clients.

Donation partnership

We have partnered with Redress since 2021 as an initiative to give back to our community. We donate 5% of our profit to Redress. All unwanted and unsold merchandise will also be donated to Redress.

Growing team, growing space.

Our team has grown from a team of 3, to now a team of 8. We are still a small business with big goals.

Our warehouse has tripled in size. Our 3500 sft. office and warehouse space spans over 2 levels, housing over 8000+ items.

Fast shipping

More orders. Better shipping rates. Faster dispatch time. More returning customers. With seamless integrations with DHL and Fedex, orders are dispatched daily.

Menswear Expansion

We have expanded our offerings beyond womenswear. We are officially accepting menswear consignments.

List of partnered marketplaces

Growth plan for 2023. We are dedicated to your selling success.

China expansion

We are set on China expansion. Setting up our WeChat and T-Mall store, exploring 'Live' or working with professional 'Live Broadcasters' and Chinese translation on our website to enter the Chinese market.

Brand building

We have only relied on organic growth in the past. One of our key focus in 2023 will be to strengthen our brand image within Hong Kong.

Engaged Customers

To build an active and engaged customer base through doing Instagram and Facebook account, regular updates, live-broadcast and sell lower priced items to attract an engaged and local audience.

Improving Inventory management

Working on streamlining the process of checking the status of consigned inventory.

Helping sellers increase sales

To work on new marketplace expansions to extend reach, improving listing tools and inventory management so turnaround is much quicker and to optimize price intelligence tools to aid with price reductions.

... And more

Our work doesn’t stop there. Here are our priorities for 2023. We are going to continue listening carefully to our sellers and streamlining our services in the future.

A heartfelt thank you

Finally, we'd like to Thank You for your continuous support for JHROP. We will not be where we are at without your initial support. We are happy to share our successes with you, and hope you'd continue to support us in building a stronger recommerce community.

We kindly ask you submit the renewal contract on or before January 31st 2023. You may download the fillable PDF via the Google Drive link below and email it back to us at info@jhrop.com or via Whatsapp +852 91797231.

Questions?
Get in touch with us directly via Whatsapp
Whatsapp +852 91797231